Refund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Return Policy - Graphic Guardians
Thank you for shopping at Graphic Guardians! We want you to be completely satisfied with your purchase. Please review our return policy below.
Returns:
We gladly accept returns of most items within 14 days of the date you received your order. To be eligible for a return, the item(s) must be in their original condition, unworn, unused, and with all original tags and packaging intact.
Free Return Shipping:
For eligible returns, we offer free return shipping within the United States. Please contact our customer support team at [Your Customer Support Email Address] or through our website's contact form to initiate a return and receive a prepaid shipping label.
Restocking Fee:
Please note that a 25% restocking fee will be applied to all returned items. This fee helps cover the costs associated with processing returns, inspecting the merchandise, and restocking it into our inventory. The restocking fee will be deducted from your refund amount.
Non-Returnable Items:
Due to their personalized nature and the inability to resell, the following items are not eligible for return under any circumstances:

• Customized and or Personalized Products: This includes any item that has been specifically modified, printed, or otherwise altered according to your unique specifications.

Please carefully review all design specifications, text, images, and order details before submitting your customization requests. We take great care in fulfilling your custom orders to your exact specifications, and therefore, these items are final sale.
Reasoning for Non-Returnable Customized and or Personalized Items:
Customized and or personalized items are created uniquely for you and cannot be restocked or resold to other customers. This policy is in place to ensure that we can continue to offer personalized products while managing our inventory and costs effectively.
How to Initiate a Return:

1. Contact our customer support team within 14 days of receiving your order via email at [Your Customer Support Email Address] or through our website's contact form. Please provide your order number and the item(s) you wish to return.

2. Our customer support team will review your request and, if eligible, provide you with a prepaid return shipping label and further instructions.

3. Carefully package the item(s) in their original condition with all original tags and packaging.

4. Affix the prepaid shipping label to the package and drop it off at the designated shipping carrier.

Refund Process:
Once we receive your returned item(s) and verify their condition, we will process your refund within 7-10 business days. The original purchase price, minus the 25% restocking fee, will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund and for it to appear in your account.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact our customer support team immediately (within 7 days of receipt) with your order number and photos of the damage or incorrect item. We will work with you to resolve the issue promptly, which may include a replacement or a full refund without a restocking fee.
Questions:
If you have any questions about our return policy, please do not hesitate to contact our customer support team.
Thank you for your understanding.
Graphic Guardians www.graphicsofguardians.com or 4611 East Chandler Boulevard, STE 112 # 4036, Phoenix, AZ 85048

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.